Shipping

Thank you for collecting a piece of my artwork. Every order is carefully prepared and thoughtfully packaged to help ensure it arrives safely.

Order Processing

Processing time refers to the time needed to prepare your artwork before it ships. Shipping time begins once your order has been shipped.

Original Artwork

Original paintings are carefully prepared, packaged, and shipped within 5–7 business days of purchase, unless otherwise noted on the product page.

Fine Art Prints

Each fine art print is made to order specifically for you.

Please allow 2–3 weeks for professional printing, quality inspection, and careful packaging before your order is shipped.

This production timeline applies to both paper and stretched canvas fine art prints.

During new collection releases and holiday seasons, processing times may be slightly longer. If this occurs, I'll keep you updated by email.

Shipping

Shipping rates are calculated at checkout based on your location and the size of your order.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow its journey.

Most domestic orders arrive within 3–7 business days after shipment. Delivery estimates are provided by the shipping carrier and cannot be guaranteed. Weather, holidays, and other carrier delays may occasionally affect delivery times.

International Orders

International shipping is available to select countries.

Please note that any customs duties, taxes, import fees, or other charges required by your country are the responsibility of the buyer. These fees are not included in your purchase price or shipping costs.

Shipping Address

Please review your shipping address carefully before placing your order.

If an incorrect or incomplete shipping address is provided, additional shipping charges may apply if your order needs to be reshipped.

Damaged or Lost Packages

Every order is carefully packaged to help ensure it arrives safely.

If your artwork arrives damaged, please contact me within 5 days of delivery and include your order number along with photographs of both the artwork and the packaging. I'll work with you to find the best possible solution.

If your package appears to be lost in transit, please contact me. I'll gladly work with the shipping carrier to help resolve the issue.

Questions

If you have any questions about shipping or your order, please don't hesitate to get in touch through the Contact page or by email at Studio@NicoleZEdwards.com